Now we have no margin, we have to do RIGHT NOW things that we had not done before or had tested to a lesser extent, such as working remotely, remotely or digitally.
It is key and fundamental not to assume that we all know, want and can work digitally or remotely. It is not only about knowing how to use technologies that allow generating online communications. We especially have to help each other so that we can move forward, coordinating parameters, forms of internal and external communication.
- Organize tasks.
- Select tools to use.
- Continue to maintain the collaborative and team spirit.
- Take care, maintain and strengthen relationships with the remote team.
Keys to face teleworking
Communication- Work on the objectives.
- Periodic meetings remotely.
- Use videoconference and not just voice. Seeing people generates other types of commitments.
- Avoid making calls from locations where you may be interrupted or interrupt others.
Space
- Set up a dedicated professional home office space with an ergonomically correct desk, good cameras and microphones, and a door you can close.
- Ensure that the things you see in your office space are work related to avoid distractions.
Do not disturb.
- Use large headphones (even if you are not listening to music). People think twice before interrupting someone with big headphones.
- Use a cardboard letter on your desk that says "Busy / Available" if you work in a place with people who may inadvertently interrupt you.
Infrastructure
- Make sure you have good internet quality.
- Always ask each participant to use their own individual camera and headphones.
how do others see you?
- For video calls, sit with your back to solid walls or whiteboards, not glass walls, windows, or mirrors.
- Can people clearly see the expressions on your face? If not, look for a better position of the camera, lighting or yourself.
- Schedule each meeting as a video call.
Calendar
- Maintain exact calendar, including all events other than meetings and personal events. This helps others schedule meetings with you without calendar haggling.
- Set the schedule for 30-minute meetings with small 15-minute gaps between each meeting.
- Alternate meeting days helps to have a more predictable week and know when you can work. If that's not possible, at least try to divide the day into large chunks of creative work versus operational work.
- If someone invites you to a meeting without explanation or agenda, politely decline. Treat the calendar as an accurate record from the single source of truth of where you spend your time.
About emergencies
- The main rule: if you repeatedly drop everything to help any other people's NO emergencies, you would be making a significant unproductive choice.
- If there is a real emergency, do what you can to help your co-workers. Be clear about how much time commitment is likely to be needed before you can get back to planning your other tasks.
About the meeting
- The main rule: before organizing one, ask yourself: "Does this topic really need a meeting?"
- Discuss: “How will I know if the meeting was a success?”
- Evaluate which guests are needed and which are welcome, if they are curious."
- Always document the outcome of the meeting and delete the next steps in a file or tool.
- Start and finish ON TIME.